Privacy Policy

Welcome to MaCopine, a product of Qimei Deep Intelligence Technology (Beijing) Co., Ltd. ("Qimei," "we," "our," or "us"). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use MaCopine app and its services powered by Artificial Intelligence.

Please read this Privacy Policy carefully. By accessing or using MaCopine, you acknowledge that you have read, understood, and agreed to be bound by all the terms outlined in this Privacy Policy. In addition, please visit Terms of Use if you have any questions before you use our application.

1. Information We Collect

1.1 Personal Information

We may collect the following personal information when you register for and use MaCopine:

• Name
• Email address
• Profile information (such as language preferences, proficiency levels, learning goals)
• Payment information (processed through secure In-App Purchases on Apple App Store or Google Play Store)

1.2 Usage Data

We automatically collect certain information when you access or use MaCopine, including:

• Device information (e.g., device type, operating system, version number)
• Access times and dates
• Pages viewed
• Language practice sessions (including audio recordings, text inputs, and interactions with AI tutors)
• Learning progress and performance metrics

1.3 AI-Generated Content

MaCopine utilizes AI technologies from OpenAI, DeepSeek, Twitter Grok, and Mistral AI to generate content for language learning. When you interact with our AI systems, we collect:

• Your conversation history with AI tutors
• Voice recordings for speech recognition and pronunciation assessment
• Text inputs for language correction and feedback
• Learning patterns and preferences to personalize your experience

1.4 App Permissions

To provide our services, MaCopine requires certain permissions from your device, including:

• Microphone access: Required for voice recognition, pronunciation assessment, and speaking practice
• Storage access: Required to save learning materials and progress locally on your device
• Network access: Required to connect to our servers and AI services
• Camera access (optional): Used only if you choose to enable visual recognition features

You can manage these permissions through your device settings at any time.

2. How We Use Your Information

We use the information we collect for various purposes, including:

2.1 Providing and Improving Services

• Delivering personalized language learning experiences
• Providing AI-powered feedback on pronunciation, grammar, and vocabulary
• Facilitating practice conversations in French, German, Spanish, Italian, English, and Simplified Chinese (Mandarin)
• Improving and optimizing our AI models and algorithms
• Developing new features and services

2.2 Account Management

• Creating and maintaining your user account
• Processing payments and subscriptions
• Tracking learning progress and achievements
• Providing customer support

2.3 Communication

• Sending important notifications about our services
• Providing updates about your account and learning progress
• Sending promotional materials (with your consent)
• Responding to your inquiries and requests

2.4 Research and Analytics

• Analyzing usage patterns to improve our services
• Conducting research to enhance AI language learning capabilities
• Generating statistical insights about language learning effectiveness

3. Data Sharing and Disclosure

We may share your information with the following parties:

3.1 Service Providers

We work with third-party service providers who perform services on our behalf, including:

• AI technology providers (OpenAI, DeepSeek, Twitter Grok, and Mistral AI)
• Cloud storage providers (Amazon Web Services, Microsoft Azure, Google Cloud)
• Payment processors (In-App Purchases)
• Analytics services (Google Analytics)
• Customer support services (By email)
• Crash reporting services (Firebase Crashlytics, SentryIO)

These service providers are authorized to use your personal information only as necessary to provide services to us and are contractually required to maintain appropriate security measures.

3.2 Legal Requirements

We may disclose your information if required by law, legal process, or government request, or to:

• Protect the rights, property, or safety of Qimei, MaCopine, our users, or others
• Enforce our Terms of Use
• Prevent or investigate potential wrongdoing

3.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or uses of your personal information.

3.4 Cross-App Tracking and Advertising

We may work with advertising partners who collect information about your activities across different apps and websites to provide you with more relevant advertising within MaCopine. This includes:

• Device identifiers (such as Apple's IDFA or Google's Advertising ID)
• Usage patterns and interactions
• Language preferences and learning interests

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Regular security assessments
• Access controls and authentication procedures
• Secure network configurations

However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

5.1 Access and Correction

You can access and update your personal information through your account settings. If you need assistance, please contact us at the information provided in the "Contact Us" section.

5.2 Data Deletion

You may request deletion of your personal information by following these steps:

1. Log into your MaCopine account
2. Go to "Settings" > "Privacy & Data"
3. Select "Delete All My Data" and follow the on-screen instructions
4. Alternatively, email your request to service@qimei.org with the subject line "Data Deletion Request"

Note that we may retain certain information as required by law or for legitimate business purposes. Deletion requests will be processed within 30 days.

5.3 Marketing Communications

You can opt out of receiving promotional emails by following the unsubscribe instructions in the emails or by contacting us directly. Even if you opt out, we may still send you non-promotional communications, such as those about your account or our ongoing business relations.

5.4 Platform-Specific Controls

iOS Users (Apple)

In addition to the controls within our app, iOS users can exercise the following privacy controls:

• Limit app tracking through Settings > Privacy > Tracking
• Manage app permissions through Settings > Privacy > [specific permission]
• Review and delete app data through Settings > General > iPhone Storage > MaCopine

Android Users (Google)

Android users can exercise these additional privacy controls:

• Reset advertising ID through Settings > Privacy > Ads
• Manage app permissions through Settings > Apps > MaCopine > Permissions
• Delete app cache and data through Settings > Apps > MaCopine > Storage

5.5 Apple Standard Terms of Use (EULA)

As our app is distributed via Apple's App Store, it is subject to Apple's standard Terms of Use (EULA). You can review these terms here: Apple Standard Terms of Use (EULA)

6. International Data Transfers and Data Localization

Qimei Deep Intelligence Technology (Beijing) Co., Ltd. is based in China, and your information may be transferred to, stored, and processed in China and other countries where our partners and service providers are located.

We primarily store user data in the following regions:

• European users: Data centers in the European Union
• North American users: Data centers in the United States
• Asian users: Data centers in Singapore and China

We take appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy and applicable law, including through the use of Standard Contractual Clauses or other legally recognized means of transferring data across borders.

7. Regional Privacy Rights

7.1 European Economic Area (GDPR)

If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

• Right to access: You can request copies of your personal data
• Right to rectification: You can request correction of inaccurate or incomplete information
• Right to erasure: You can request deletion of your personal data in certain circumstances
• Right to restrict processing: You can request restriction of processing in certain circumstances
• Right to data portability: You can request transfer of your data to another organization or directly to you
• Right to object: You can object to processing based on legitimate interests

To exercise these rights, please contact us at service@qimei.org.

7.2 California (CCPA/CPRA)

California residents have specific rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information
• Right to non-discrimination for exercising these rights
• Right to limit use and disclosure of sensitive personal information

To exercise these rights, please contact us at service@qimei.org.

8. Children's Privacy

MaCopine is not intended for children under the age of 13 (or the applicable age of digital consent in your country). We do not knowingly collect personal information from children.

If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us, and we will take steps to remove such information from our systems.

For users who are between the ages of 13 and 18 (or the applicable age of majority in your jurisdiction), we recommend that parents or guardians review this Privacy Policy together with them and supervise their use of MaCopine.

9. Biometric Data Handling

MaCopine collects voice recordings for language pronunciation assessment and practice. While we do not use these recordings for identity verification purposes, we recognize the sensitive nature of voice data and implement the following safeguards:

• Voice recordings are encrypted during transmission and storage
• Voice data is primarily processed on-device when possible to minimize data transfer
• We do not create or store voiceprints or other biometric identifiers from your voice recordings
• You can delete your voice recordings at any time through app settings

By using our voice recognition features, you consent to our collection and processing of your voice recordings as described in this policy.

10. Third-Party Links and Services

MaCopine may contain links to third-party websites, applications, or services that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policies of these third parties before providing any information to them.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

If we make material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website before the changes become effective.

12. Retention of Information

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to retain information, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

Typical retention periods include:

• Account information: Effective immediately after deletion
• Voice recordings: 90 days from recording date, unless you delete them earlier
• Learning progress data: For the duration of your account plus 6 months after deletion
• Payment information: As required by applicable tax and financial regulations